Privacy Policy
Last updated: January 19, 2026
1. Information We Collect
We collect information you provide directly, including:
- Account information (name, email, company name)
- Vendor information submitted through onboarding forms
- Tax documents (W-9 forms)
- Payment information (bank details, PayPal, etc.)
- Signed contracts and agreements
- Communications with our support team
2. How We Use Your Information
We use collected information to:
- Provide and maintain our Service
- Process vendor onboarding workflows
- Send transactional emails and notifications
- Improve and personalize your experience
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
3. Data Storage and Security
We implement industry-standard security measures to protect your data. Sensitive information such as tax documents and payment details are encrypted at rest and in transit. We use secure cloud infrastructure providers and regularly audit our security practices.
4. Data Sharing
We may share your information with:
- Service providers who assist in operating our platform (hosting, email, payment processing)
- Organizations you are onboarding with (vendor data is shared with the inviting organization)
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Vendor onboarding data is retained according to the organizing company's retention policies. You may request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
7. Cookies
We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how users interact with our Service. You can control cookie settings through your browser.
8. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at support@vendorkit.co